Withdrawing your winnings is the most satisfying part of playing online. Winbox Malaysia aims to make this process fast, secure, and simple. If you want your funds in hand quickly, here’s how to do it right in 2025.
Before you click “Withdraw,” make sure you have:
An account that is fully verified — identity (e.g. MyKad or passport), and sometimes proof of address.
A bank account or e-wallet set up under your name — it must match the name on your Winbox profile.
Your payment PIN (usually a 6-digit PIN) already created in the security settings.
Any bonus wagering requirements completed, if you used a welcome bonus, free credit, or similar.
Here’s how to withdraw from Winbox Malaysia, step by step:
Log In to Your Winbox Account
Use your username/password via the app or browser.
Go to Your Wallet / Balance Section
Navigate to the “Me” or “Profile” section, then find “Wallet” or “Balance Redemption / Withdraw.”
Select Withdraw
Choose the “Withdraw” option.
Enter Withdrawal Amount & Select Destination
Type how much you want to withdraw, choose your bank or e-wallet account.
Enter Payment PIN
Confirm the withdrawal with your payment PIN. This adds a security layer.
Confirm & Submit
Review all details (amount, bank/e-wallet, your name matches), then click “Submit”.
Wait for Processing
Most withdrawals are processed within 10-20 minutes for small/standard withdrawals. Larger amounts or manual review may take longer.
Minimum Withdrawal Amount: Often around RM50, but check your Wallet screen to be sure.
Processing Time: Usually 10-20 minutes. Some requests may take up to an hour if manual review or verification is needed.
Maximum Withdrawal / Caps: Depends on your VIP level or account status; large amounts may require splitting into multiple requests.
| Issue | What Usually Causes It | How to Resolve |
|---|---|---|
| Withdrawal stuck in “Processing” too long | Missing verification; bank mismatch; system load | Confirm verification; double check bank name; reach out to support |
| Bank account rejected | Your bank name doesn’t match your profile | Update bank account or profile to match exactly |
| Forgot payment PIN | Cannot confirm withdrawal without it | Reset the PIN in Security settings using OTP |
| Bonus / wagering not met | Bonus terms require you to play a certain amount | Finish the required turnover before withdrawing |
Do the KYC verification before you have big winnings — don’t wait until you want to withdraw.
Use bank transfers / FPX or e-wallets that Winbox supports and you already verified.
Withdraw during daylight hours if possible (support & payout teams are more responsive then).
Use larger but fewer withdrawal requests to avoid multiple manual reviews.
Keep records/screenshots until the funds arrive in your bank or e-wallet, just in case you need to follow up.
With Winbox Malaysia in 2025, withdrawing your winnings can be quick and smooth if you prepare properly. Once your account is verified, your bank/e-wallet matches your name, and your payment PIN is set, most payouts happen in 10-20 minutes.
If you’re serious about playing, make sure your account is fully set up ahead of time so that the moment you want to cash out, you can do so without delays. Follow the steps above, and you’ll enjoy your winnings reliably and securely.
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